Privacy Policy

Last updated: September 28, 2025

Nordic Tigon Pte. Ltd. (“Nordic Tigon,” “we,” “our,” “us”) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Nordic Tigon is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. As a Singapore-based company, we comply with the Singapore Personal Data Protection Act 2012 (“PDPA”) and, where applicable, the EU General Data Protection Regulation (“GDPR”) and UK data-protection laws.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

Account information including your username, password, security questions, preferences and settings.

Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, tailor, and improve the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange for shipping, enable you to post reviews, and create a customised shopping experience.

Marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites.

Security and fraud prevention, including to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our services.

Communicating with you to provide customer support and maintain our business relationship.

Legal reasons, including to comply with applicable law or respond to valid legal process, investigate or participate in civil discovery or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

We may also use your personal information for any other purposes notified to you at the time of collection and for which you have provided your consent, as required under the PDPA.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

With business and marketing partners to provide marketing services and advertise to you.

When you direct, request us or otherwise consent to our disclosure of certain information to third parties.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

If we disclose your personal information to a third party overseas, we will take reasonable steps to ensure that such recipient provides a standard of protection comparable to the protection under the PDPA (for example by using contractual obligations or recognised transfer mechanisms).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” We will cease to retain your personal information, or remove the means by which the information can be associated with you, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention and retention is no longer necessary for legal or business purposes.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Singapore residents: Under the PDPA you have the right to withdraw consent for our collection, use or disclosure of your personal data, subject to legal or contractual restrictions; request access to and correction of your personal data; and request information on how your personal data may have been used or disclosed by us within a year before the request.

EU/UK residents: You may also have the rights of access/know, deletion, correction, portability and objection as described below.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. We will respond to your request as soon as reasonably practicable, and in any event within the timeframes required by applicable law. If you wish to withdraw consent, please contact us at the email below; please note that your withdrawal of consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Singapore residents may also lodge a complaint with the Personal Data Protection Commission (“PDPC”) at https://www.pdpc.gov.sg/ if you are not satisfied with our response. Depending on where you live, you may also have the right to appeal our decision or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in. Where such transfers occur, we will ensure that the recipients of your personal data are bound by legally enforceable obligations to provide a standard of protection at least comparable to the protection under the PDPA or other applicable data-protection laws. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at moa@nordictigon.com or write to:

Nordic Tigon Pte. Ltd.

160 Robinson Rd, #14-04 SBF Center, Singapore 068914